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OUR VISION & MISSION

We believe that technology revolutionizes the aviation industry

Bringing the digital travel experience to the next level.

Creating the world’s best connected travel experience – physical, human, and digital – for all Lufthansa Group airline brands is our goal. We’re committed to driving the digital transformation and becoming leaders and innovators in developing next-level digital solutions for the airline industry.​

We are home to digital talents and impact the digital travel experience of Lufthansa Group’s customers.

We enable fast development and implementation cycles through a fully agile and product-centric approach. We are home to digital talents, and we foster diversity of different minds and makers. We empower our teams with full end-to-end product ownership and thus enable them to find the best solution for our customers.

The sky is the limit? Let’s push for it!

We develop solutions for our most-valued customers to enrich the entire travel experience.

And we are always on the lookout for smart gadgets to make traveling even cooler. The Digital Hangar operates with 100% focus on delivering tangible value-adding solutions. Together with you, we develop best-in-class features for over 145 million passengers that travel on our 5 airline brands every year. 

YOUR CAREER

you are a digital pioneer? Join us!

Ask yourself, “What would I do differently if I could change it?” Let’s turn your ideas into reality. Join a dynamic team of digital enthusiasts and professionals and be part of the creative and vibrant team spirit.

Agile Community of Practice Lead (M/F/D)

Frankfurt am Main / Hybrid Work

As an AGILE COMMUNITY OF PRACTICE LEAD for the Digital Hangar, I drive the agile mindset throughout the Digital Hangar and enable our operating model to work based on the agile methodology. I make sure that our teams are empowered to drive change and transform the digital travel experience.

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IT Security Expert (M/F/D)

Frankfurt am Main / Hybrid Work

As an IT SECURITY EXPERT for our team, I am a key player in delivering real impact in digitizing the travel experience of numerous clients of the Lufthansa Group. I am providing the protective shield for our Feature Teams and ensure the alignment of security technologies with all processes to support the secure development of the next era of digitally enhanced traveling.

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IT System Architect (M/F/D)

Frankfurt am Main / Hybrid Work

As a IT SYSTEM ARCHITECT for our team, I am a key player in delivering real impact in digitizing the travel experience of numerous clients of the Lufthansa Group. I am delivering process improvements and solutions for our Feature Teams and take part in our collaborative effort to develop the next era of digitally enhanced travelling.

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Senior Java Developer (M/F/D)

Frankfurt am Main / Hybrid Work

As a SENIOR JAVA DEVELOPER for our team, I am a key player in delivering real impact in digitizing the travel experience of numerous clients of the Lufthansa Group. I am delivering key requirements for our Feature Teams and take part in our collaborative effort to develop the next era of digitally enhanced travelling.

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Solution Architect (M/F/D)

Frankfurt am Main / Hybrid Work

As a SOLUTION ARCHITECT for our team, I am a key player in delivering real impact in digitizing the travel experience of numerous clients of the Lufthansa Group. I am delivering process improvements and solutions for our Feature Teams and take part in our collaborative effort to develop the next era of digitally enhanced travelling.

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Solution Architect (M/F/D)

Frankfurt am Main / Hybrid Work

As a SOLUTION ARCHITECT for our team, I am a key player in delivering real impact in digitizing the travel experience of numerous clients of the Lufthansa Group. I am delivering process improvements and solutions for our Feature Teams and take part in our collaborative effort to develop the next era of digitally enhanced travelling.

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SRE and Application Manager (M/F/D)

Frankfurt am Main / Hybrid Work

As a SRE & APPLICATION MANAGER for our team, I am a key player in delivering real impact in digitizing the travel experience of numerous clients of the Lufthansa Group. I design, implement and continuously improve our operations setup to make sure our customers always have a great experience.

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User Researcher (M/F/D)

Frankfurt am Main /Hybrid Work

As a USER RESEARCHER for our team, I am improving the user experience of our channels within digital sales. I am passionate about truly understanding customers and what is valuable to them in order to create relevant, easy to use and pleasurable to use products and services. I master both qualitative and quantitative research methods through which I optimize features of our products along the airline’s customer journey, leverage best practices and support innovation initiatives

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UX & Copy Writer (M/F/D)

Frankfurt am Main / Hybrid Work

As a UX & COPY WRITER for our team, I craft clear and engaging language that guides users through our digital channels. Working closely with designers, developers, and product managers, I ensure every word enhances clarity, usability, and brand voice, aiming to delight and empower users at every interaction.

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OUR VALUES

Our company values are the driving factors for our success

1

On the Pulse

We are passionate about solving our customer’s challenges and strive for quality.

2

Can Do Mentality

We take initiative and move things forward with our can-do mentality.

3

Continuous Learning

We facilitate use and look for learning opportunities.

4

Empowerment

We value each team member and take responsibility.

5

Enablement

We work iteratively and strive for effective solutions.

6

Cross-Cultural

We respect each other and have an open culture.

OUR VALUE STREAMS

We are shaping the future of digital travel. Together

Travel Experience

We digitalize…

…almost everything which is closely related to the flight itself: from planning & preparing, while traveling to and at the airport, in flight, until the actual arrival. This includes digital self-check-in experiences, baggage and travel services, digital in-flight experience, and a digitally supported Food & Beverage service portfolio across all touchpoints.

Inspiration, Search & Booking

We create…

…an outstanding e-commerce experience for our customers by delivering solutions for traffic acquisition, travel inspiration, offer search, selection, booking, and payment so that our customers are inspired to find, compare, customize, order, and settle their desired flights and products seamlessly and intuitively.

Personalization, Profile & Loyalty

We drive…

…personalization & loyalty before, during, and after the flight by creating an attractive and convenient profile experience for our customers. Aiming at delivering the right content at the right time. This includes both future hyper-targeted offers as well as an advanced loyalty program reinforcing strong customer retention.

Customer Servicing

We empower…

…our customers and customer-facing colleagues through fast, convenient, and reliable digital service solutions. The focus is on self-services for rebooking, refunds, schedule change, information, and claim- & complaints automation across all existing and future channels.

Ancillaries

We enrich…

…our customer’s travel experience by a vast offering of retail products and services throughout the entire journey. Our key priorities are building a consolidated marketplace, enabling a data-driven, personalized display of ancillary services & products across all digital touchpoints, on-board new partners, and further enhancing our offering.